On this page, you will find the contact details for your customer adviserand your caretaker.
Our customer adviser are available every Tuesday and Thursday (except on public holidays) from 10:00 am to 11:30 am and 12:30 pm to 5:00 pm. You can find the caretakers’ office hours in the contact details below.
Dana Claus
Customer Service Dormitory
Zimmer: 31
Office hours (in person):
Tuesday & Thursday: 10:00-11:30 and 12:30-17:00
Other appointments by arrangement
Madeleine Dostmann
Customer Service Dormitory
Zimmer: 4
Office hours (in person):
Tuesday & Thursday: 10:00-11:30 and 12:30-17:00
Other appointments by arrangement
Adelina Deisling
Customer Service Dormitory
Housing / Technology
Zimmer: 5
Office hours (in person):
Tuesday & Thursday: 10:00-11:30 and 12:30-17:00
Other appointments by arrangement

Nicole Rudolph
Customer Service Dormitory

Heiko Hofmann
Janitor
Hausmeisterbüro
Office hours (in person):
Rh 51: Monday - Thursday: 12:30 - 13:15
TW3: Monday - Thursday: 13:30 - 14:00
Marco Heinzel
Janitor
Zimmer: U.35
Office hours (in person):
Monday - Thursday: 12:30 - 13:30

Rainer Stark
Janitor
Hausmeisterbüro
Office hours (in person):
Monday - Thursday: 12:30-13:30

Heiko Pieck
Janitor
Hausmeisterbüro
Office hours (in person):
Monday - Thursday: 12:30-13:30

Christian Fernschild
Janitor
Hausmeisterbüro
Office hours (in person):
Monday - Thursday: 12:30-13:30

Mike Neubert
Janitor
Hausmeisterbüro
Office hours (in person):
Monday - Thursday: 14:00 - 15:00
Ulrich Roder
Janitor
Hausmeisterbüro
Office hours (in person):
Monday - Thursday: 14:00 - 15:00
Jens Duwe
Janitor
Hausmeisterbüro
Office hours only by appointment