Contact and office hours in Zwickau

We're responsible for:

  • the promotion of students at the Westsächsische Hochschule Zwickau
  • the promotion of students, trainees or pupils who are planning an education in Latvia or Slovakia


Visitor and Postal address

Studentenwerk Chemnitz-Zwickau
Amt für Ausbildungsförderung
Abteilung Studienfinanzierung
Innere Schneeberger Straße 23
08056 Zwickau

Notes on accessibility and processing time

Documents can be submitted at any time by mail or e-mail (Contact Chemnitz & Contact Zwickau). To submit electronic documents, please make sure to follow the instructions for submitting electronic documents. Of course, you can also drop the documents in the house mailbox on site. For applications and uploading documents, it is best to use the application platform:

The timely processing of BAföG applications is our highest priority at the moment. Due to the increased volume of applications, we ask for your understanding that it is unfortunately not possible to answer individual status inquiries or to confirm the receipt of written documents.

The processing time of your BAföG application depends on very different factors, such as the current application volume, the completeness of the submitted documents, personnel resources in the current Corona situation and, last but not least, the number of personal inquiries and requests from our applicants.

If you have already submitted your BAföG application, we will inform you in writing in any case if further information or documents are required from you. We will also notify you in writing of the decision on your application.

Due to the current volume of applications, the processing time is 8 to 12 weeks from the completeness of the application. In order to ensure that your application is processed quickly, we therefore ask you to refrain from simply asking about the status of your application. For other questions, please contact us during office hours.

Personal and phone office hours

Personal office hours:

Tuesday: 13:00 - 15:00
Thursday: 9:00 - 11:00 and 13:00 - 17:00

in exceptional cases, it is possible to make an appointment by telephone outside these hours.

Phone office hours:

Monday: 9:00 - 11:00
Tuesday: 13:00 - 15:00
Thursday: 9:00 - 11:00 and 13:00 - 17:00

Team Leader

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