For the summer semester - reusable challenges disposable!

On 11.04.2022 we are introducing a new reusable system in the Mensa & Cafeteria Reichenhainer Straße in Chemnitz. Together with our partner Relevo, we want to make a further contribution to sustainability in our university catering facilities. In the course of the reopening, the simple and ecological to-go option will then also be on offer in the Cafeteria Reichenhainer Straße.
Our goal is to gradually reduce the packaging waste generated by disposable tableware. Please support us in this!

If you don't enjoy your meal in our cafeteria or refectory, simply choose reusable dishes and save 30 cents compared to disposable ones.

Thank you and bon appétit.

IMPORTANT BEFORE: Only those who download the Relevo app and register in it before placing their first to-go order can also participate in the sustainable reusable system.

Here's how it simply works:

1. registration:

Download the Relevo app from Google Play or the App Store and register for free. Registration is necessary because it is the only way the system can recognize that you are participating in the system and which reusable containers you have borrowed. Only the personal data that is absolutely necessary for the use of the reusable system is collected. For more information on data protection, please visit the Relevo website. The Studentenwerk Chemnitz-Zwickau itself does not collect any personal data. Nor do we have access to the data processed through the reservation process in the app.

2. order:

Tell us at the serving counter that you would like to take your food in Relevo reusable dishes. While still at the serving counter, scan the QR code located on the reusable dishes using your Relevo app.

3. check out:

Show the scan confirmation on your smartphone at the checkout to complete your order.

4. enjoy:

Whether outside on the lawn, in the dormitory or at work - enjoy your meal with a clear conscience wherever you want.

5. return:

Return your Relevo reusable dishes during opening hours at the Mensa Reichenhainer Straße or at any other Relevo partner* within 14 days. A return machine is available for this purpose in the foyer of the Mensa (behind the elevator). There you will find a clearly visible QR code. Scan it with your Relevo app before you drop off the reusable dishes.
Please make sure that the Relevo dishes are free of large food residues and therefore visually clean when they are returned. (So feel free to do a quick rinse ;) )
Heavily soiled and therefore no longer usable containers will be reported to Relevo and charged at Relevo's discretion. The same applies to attempted fraud during return!

* Currently, the Mensa and Cafeteria Reichenhainer Straße are the only Relevo providers in Chemnitz. On the Relevo website you can find the current gastro partners from all over Germany.

FAQs

• How much will the new reusable system cost me?

  If you decide to use Relevo's sustainable to-go reusable variant, we will charge you an extra €0.30 on the corresponding dish at the checkout. You thus save €0.30 per tableware borrowed compared to the disposable variant.

  To avoid incurring any further costs, Relevo reusable tableware must be returned within 14 days. You will be reminded of the return deadline several times within these two weeks, both by app and by mail. This deadline can be extended once by 5 days in the app. After that, Relevo will charge you €10 climate fee for each dish not returned on time and the dish will be considered purchased. This is to enable a constant cycle. After all, the dishes should not pile up in the office or at home, but be returned quickly to the cafeteria.
• Where can I return Relevo reusable tableware?

  You will find the return vending machine in the foyer of the Mensa Reichenhainer Straße behind the elevator. Here you will find a clearly visible QR code. Scan it, follow the instructions in the app, and drop in the appropriate dishes along with their lids. Done!
• Do Relevo reusable dishes have to be clean for return? Do I have to wash it beforehand?

  Well, clean is a matter of opinion. As a general rule, we ask you to place the dishes, including the lids, in the return vending machine without any large food residues in them. If you have the opportunity to briefly rinse the dishes with water in the office, for example, please do so.
  We collect the dishes in the return vending machine, then wash them professionally in our dishwashers and return the reusable dishes to the reusable cycle hygienically and cleanly in accordance with the latest standards.
• What material is Relevo reusable tableware made of?

  Relevo tableware is made of high-quality plastic styrene acrylonitrile (SAN for short) and the lids are made of TPE (thermoplastic elastomers).
  Everything is free of BPA as well as melamine and therefore perfectly suitable for eating food.
• Are the bowls leak-proof? Can they go in the microwave, oven, dishwasher?

  Yes, the bowls are leak-proof and shatterproof. The dishes can be placed without the lid for a maximum of 2 minutes at 600 watts in the microwave (Attention: The lids are not suitable for the microwave!!!) and also be washed in the dishwasher.
  Due to the SAN plastic, please do not heat the dishes in the oven!
• Why is Relevo reusable tableware and the reusable system sustainable?

  The reusable tableware used by Relevo comes from the manufacturer ORNAMIN and is produced entirely in Germany. ORNAMIN pays attention to sustainable production and recycles 100% of the reusable tableware after its lifetime by shredding used and possibly damaged bowls and then processing them into new bowls.

  A single bowl from Relevo can be reused up to 1000 times, making it one of the most sustainable ways to eliminate single-use waste.

  While our current disposable packaging has also been selected for sustainability (e.g. compostable), it is rarely disposed of properly separately.